Front Office Rocks

"Best training we have ever participated in! Staff loves"

"You guys were amazing!!!! I hired someone who knew absolutely nothing about dentistry, teeth, or insurance and you turned her into a rock-star."

"a lighthearted but highly integrative way to streamline office operations."

"fantastic, with practical advice that can be applied in real-world scenarios."

Have attended many lectures by Front Office Rocks and speaker Laura Nelson is amazing. She is a very informative, knowledgeable and engaging speaker, who knows ...

You guys were amazing!!!! I hired someone who knew absolutely nothing about dentistry, teeth, or insurance and you turned her into a rock-star. She watched your videos diligently, did well on all of t

Laura is the best! I’ve known her as a Front Office Rocks user, and as a fellow speaker for Practice on Fire. Her presentation was a huge hit with our attendees. They loved her material of course, but

Front Office Rocks received an average rating of 3.0 out of 5 stars based on two honest reviews from dental professionals.

Part of my team attended the Los Angeles session today and I find myself inspired and motivated to implement new ideas and systems into our practice.

Have attended many lectures by Front Office Rocks and speaker Laura Nelson is amazing. She is a very informative, knowledgeable and engaging speaker.

Amazing training! Would highly recommend her online material or her in-person training. All is a must!

I have been using FOR for about a month now. It was highly recommended by a colleague and they were right.

I hired someone who knew absolutely nothing about dentistry, teeth, or insurance and you turned her into a rock-star.

Thanks to Laura and her team!

Highly recommend FOR! Virtual training doesn't get any better than this!!

Front Office Rocks trains the front office staff, but we are so much more. We bring teams together and synchronize the office.

Before this, training was ad-hoc and inconsistent. Now I have a structured curriculum I can assign to new hires. Laura Hatch is fantastic.

I really can't recommend it enough. Have attended many lectures by Front Office Rocks and speaker Laura Nelson is amazing.

We are all coming together in the morning to have the important conversations about the day and the patients coming in that day

First, it's really important that you have regular conversations and provide feedback to your employees. These regular communications will help them when everything comes up at once and you expect them to make the right decision regarding what to do

i'm lucky enough to be the newest employee at scripps rock dental and i've been using laura's front office rocks videos um to pretty much take myself through the learning process and training process along with hands-on activity and it's amazing how spot-on these videos are and what you actually experience um being at the front desk i was so lucky that laura gave me the chance to come in here i had absolutely no dental experience um still trying to figure out the tech the terminology but as far as the videos being spot on how to handle patients how to communicate what what you can and should or should not communicate um and i still have more videos to watch so i am just really looking forward to continuing on through the front office rocks video and journey and hopefully

I bought Front Office Rocks hoping it would solve our front desk training problems. The content is solid and Laura is great, but the challenge is actually getting your team to use it consistently. The first month was great — everyone was excited about the new training. By month 3, nobody was logging in. The platform doesn't have great engagement features or reminders, so it requires management ov...

Front Office Rocks is a true standout in the realm of dental training. As a user, the convenience and accessibility of over 500 comprehensive video courses at my fingertips have been nothing short of extraordinary. The app’s seamless design and user-friendly interface have made it exceptionally simple to dive into any topic of interest. Regardless of the question or challenge I am facing, I find that there’s always a reliable, expert solution within a few taps on my screen. What sets Front Office Rocks apart is the flexibility it offers - I can learn at my own pace, at my convenience, making the learning experience both valuable and enjoyable. The quality of the content is fantastic, with practical advice that can be applied in real-world scenarios, enhancing my understanding and skills in dental practices. In my experience, Front Office Rocks truly lives up to its name, offering an unmatched learning resource for anyone interested in dental training. It’s a stellar blend of knowledge, expertise, and easy access that I wholeheartedly recommend.

staff loves that they can work on sessions at their own pace

The content is solid and Laura is great, but the challenge is actually getting your team to use it consistently. The first month was great — everyone was excited about the new training. By month 3, nobody was logging in. The platform doesn't have great engagement features or reminders, so it requires management ov...

Best training we have ever participated in! Staff loves that they can work on sessions at their own pace. Have used webinars as fodder for many wonderful staff ...

As an office manager responsible for training new front desk staff, Front Office Rocks has been a game-changer. Before this, training was ad-hoc and inconsistent. Now I have a structured curriculum I can assign to new hires. Laura Hatch is fantastic — she's been in the trenches and understands the real challenges of front office work. The phone skills training alone has improved our new patient c...

Front Office Rocks provides a solid foundation in front office team training principles. I appreciated the structured curriculum and the peer learning opportunities. My main criticism is that the follow-up support after the program ends is lacking. Would benefit from more ongoing mentorship options.

I have attended multiple Front Office Rocks programs focused on front office team training and each time I walk away with actionable strategies. The presenters genuinely care about your success. Last seminar alone helped me renegotiate my supply contracts and save $3,200 per month. The ROI speaks for itself.

I have been using FOR for about a month now. It was highly recommended by a colleague and they were right. The system has been allowing me to update my office procedures and protocols and then train my team around them. Things are beginning to “flow” so much better at the office now. Thanks to Laura and her team!

I expected Front Office Rocks to deliver more concrete ROI on their front office team training program. After 6 months I could not point to specific improvements that justified the investment. The content was generic and not tailored to my practice situation.